The main aim of Apple Inc. is to offer high-quality products to its customers.


Apple Inc. segments people into different categories.

Total Quality Management of Coca-Cola Production Process Bottle Making Rejecting Defects Filling Procedure Overall Manufacturing Coca-Cola implements 5S and Kaizen theories inside the frame of their own quality management system to smooth overall quality.

Background of Apple Inc. Total Quality management of Apple. Total Quality management is defined as a continuous effort by the management as well as employees of a particular organization to ensure long term customer loyalty and customer satisfaction. To achieve success with a total quality management program or any other improvement methodology, managers must understand the quality goals for their product or company. Quality management at 5/11/2014 2 Submitted by: Name: Chetan Roll no: 801331006 ME (SE) Thapar University

Application of Total Quality Management Principles in Apple Total quality management mainly a method which continuously concentrate on the development of quality of all the separations of a company with a view to providing quality service to the clients beyond their potentials. Apple quality policy 1. Total quality management method involves management and employees to produce goods and services to increase the business and reduce losses due to unwanted practices, “quality is a predictable degree of uniformity and dependability at low cost and suited to the market”.

Areas Where Improvement Could Be Made: After analyzing Apple Inc.'s organizational design, types and approaches to management, and organizational trends, it appears the design is appropriate for the organization as they are able to accomplish their mission and objectives.

It helps to establish a process to monitor all the activities and tasks to ensure a high quality …

Thus, Apple has a holistic approach in ensuring …

Having a robust quality management system is critical to business in making sure that products and services can meet customers’ needs.
Total Quality management Tool – ReQtest. APPLE INC. Apple Computer Manifest Culture through Action Passion and creativity promote productivity; Apple's goal-oriented approach begins with the Leadership Team Power to the Work Force Supplier, Manager, Employee Training, Education and Development Horizontal approach, Apple Inc.’s Senior VP for Operations coordinates with eight other Senior VPs to ensure compliance with the company’s quality standards.

ReQtest is a total quality management tool with Test Management, Requirements Management, and Bug Tracking modules. Each and every aspects are important to improve the quality of the product. Total Quality Management allows an organization to enhance their high quality, products and economical product environment and also customer satisfaction. It is part of engineering education which brings important topics, notes, news & blog on the subject. TQM is a management philosophy where each member of the staff is motivated to explore their capabilities to the fullest to maintain high standards in all operations in a business (Goetsch & Davis, 2014).

The senior management of Apple believes that communication is the key to establish a system of Total Quality Management. Customer Satisfaction

With the focus on TQM, Apple Inc. has been able to minimize the waste in the overall supply chain. The principles of Total Quality Management enable Apple to establish an open culture of trust and innovation. Download Total Quality Management and enjoy it on your iPhone, iPad, and iPod touch. Secondly, I will provide a meaning of the term total quality management, and argue how this system is integrated into both the Fox Car Rental, Inc., and the Apple, Inc. Therefore, to ensure the employees in McDonalds that everyone is responsible for quality in their restaurants. Total Quality Management (TQM) is an approach that organizations use to improve their internal processes and increase customer satisfaction. Total quality management in McDonalds’ requires continuous product improvement and the quality customer service where the needs and wants of the customers are constantly met together.

In this assignment, I have analysed in all the operational strategies and studied on their ways for achieving their goals by providing their customer the best service with best quality.


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