How long after i order my glasses does it take to receive them? My eyes literally work better without their glasses on my face. are you ashamed?? Start using the GlassesUSA.com Prescription Scanner App here. In some cases, unfortunately, glasses might not pass quality assurance, which means they need to be remade. About GlassesUSA.com. DO NOT ORDER FROM THEM!!!! Although, it's kind of a disappointment that all the premium glasses hardly go on sale or that you can't apply discounts to such items. The process is easy and my glasses are always up to spec. I got two really nice brands for a really affordable price. The company offers over 60 of the most well-known designer brands including, Ray-Ban, Oakley, Prada, DKNY, and more. It took about five weeks to receive the correct pair of glasses I ordered. GlassesUSA attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond. Customer service is great help if you aren't sure. I wonder what they'll do if I continue to play their game? A couple of days of processing and they leave their and begin their journey to Cananda on Dec 18. Share your voice on ResellerRatings.com Site was very easy to navigate and filling out my prescription was super simple! Horrible customer service and they will loop hole you to no end so that they dont have to give you a refund on their product that does not work. The returns policy is "14 Day 'no questions asked'" because nobody is available to ask & answer questions. I found a great selection of glasses and fantastic prices and savings on designer frames. Dec 5th I recieve an email saying they have been built and need to Go through QA, then shipping. The whole experience was easy and I got a great deal. Do you agree with GlassesUSA’s star rating? Love the new glasses. Vision, Glasses, Lenses I ordered glasses on line due to this lockdown as mine broke and paid quite a lot for on line service. Overall, this was easy and user friendly... it felt much better than standing in a store. Even without 20/20 vision, the GlassesUSA.com Prescription Scanner App is a clear winner. And they were on sale. I love them. Sourced from SiteJabber . And I was definitely NOT disappointed! My glasses fit me perfect I love it. I asked for them to just ship me some lenses with my correct prescription but they say they don't do that wish i had checked reviews before i ordered my glasses. Different lenses can have dramatically different price points … Promising to correct this, it takes almost a week to straighten this out due to the weekend. Are you thinking of shopping for eyeglasses online at GlassesUSA? Updated May 25, 2020. Very happy with GlassesUSA. Best Regards, Prices were accurate at the time this article was published but may change over time. Online scam. They told me to go to a library to print it! With some hesitation I order glasses online from GlassesUSA. Really not satisfied with their service or quality of glasses. | Read 19,621-19,640 Reviews out of 20,735 To add insult to injury I repeatedly receive email asking how I like my glasses and please take short survey. GlassesUSA Review. This is the most horrible company I've ever dealt with. Total scam. They deserve no star. Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation, Glasses USA is a Fast, Easy and Inexpensive way to, Sent bad pair back for refund and they called and persuaded me to get. GlassesUSA Reviews 19,750 • Excellent . I can't wait to get my 2 new pair of glasses. To find more information about reviews and trust on Sitejabber.com please visit. WSY cheaper than even using my insurance. Highly recommend GlassesUSA. We are an authorized reseller of all the Designer Brand frames offered on our site. When ordering glasses online, make sure you are ABSOLUTELY sure what you are doing. © 2021 Trustpilot, Inc. All rights reserved. You're one of the Best spectacles company I've ever... Holding my money -scam alert sent wrong prescription - prices same as amazon, I appreciate the try-it-on feature using pictures. if not where should i? With more than 100,000 unique visitors a day, it really is one of the biggest players, and you get the sort of experience you’d expect from an … I think it's within 10 days no questions asked. Thank you for reaching out to us for help. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! I like this website its so helpful and customer service is great. GlassesUSA was founded in 2008 by Daniel Rothman, Eldad Rothman and Roy Yamner. 1 Review . Eyewear, Online Retailer, Write a Review. Today in the morning i got the news that my package was here. Because they're dishonest. Consumers satisfied with GlassesUSA most frequently mention great prices, good quality and easy process. The hinge spring needed to be replaced in one of the arms. Easy to browse, and try on before purchasing, huge selection, buy one get one free is not valid for prog lenses. So, it gets a little pricey for the average shopper. Much more cost-effective than getting them in an actual dr. office. https://www.bbb.org/new-york-city/business-reviews/retail-optical-goods/glasses-usa-in-new-york-ny-107236/reviews-and-complaints. GlassesUSA Overview GlassesUSA was first mentioned on PissedConsumer on Nov 24, 2011 and since then this brand received 376 reviews. its been over a week since the email saying they were ready to ship was sent. Inexpensive, good quality, shipped to me in about a week! Great price and great glasses. Don't waste your money. Hopefully, I won't be disappointed with my order. Price:$38 and up (lenses included) Shipping Info: free, takes 7–10 business days plus 3–6 days to process Return Policy: 14 … I'm going to try one more time. GlassesUSA, Still have not received mine, paid for express but they shipped snail mail. As far as I can tell I'm out $400. 5/7/18 Their customer … have these problems been addressed? GlassesUSA.com boasts having the most comprehensive eyewear collection online. We also offer a variety of shipping options that ensure a faster delivery for any interested customers, but our customers need to keep in mind shipping times do not include production time. Though not admitting any responsibility, Glasses USA did replace my glasses. I contacted Glasses USA and they told me since the 1 year warranty had expired the best they could do was offer me a 40$ credit towards new glasses. Thank you! Decide what type of lenses you need. Hello are your glasses fake designer brand? 22,496 reviews for GlassesUSA, rated 4.38 stars. Eyewear, Online Retailer, Write a Review. Nearly two weeks after that, the glasses arrived. By far our glasses are produced and delivered before the times stated in our shipping policy. GlassesUSA.com is an online company which claims to offer the highest quality optical products – prescription glasses and sunglasses – at the most affordable prices, in the fastest amount of time possible. How long does it take for glasses to deliver from glassesusa? Shop frames at GlassesUSA. Shop Now. GlassesUSA.com Reviews ( 83 Reviews ) Website: www.GlassesUSA.com . Think again. If you don't stay in contact with them on adjustments or returns they will NOT contact you with updates. The company primarily focuses on North America, but also accepts orders from 92 countries. Today's video is Glasses USA Review! The results are there and the vast majority of our customers are very satisfied with our services. We’re in this together! We are always working on improving all of the above, whether by opening new facilities, working and negotiating our agreements with carriers or expanding our customer service team and making them more efficient. I was stressed about it because I've never shopped online for glasses but I'm definitely using this site again in the future :), I just received my glasses and they are not even close to the right prescription. Find the best companies in Medical Supplies and Equipment category: GlassesUSA and Warby Parker Eyewear, GlassesUSA vs Zenni Optical, Warby Parker Eyewear vs … Well several weeks later I … Sort Reviews By: Summer. Welcome to Month of Me, where every day in January, we’ll be publishing a new fashion, beauty, or wellness article featuring a first-person account of shaking up an old habit, pushing beyond a comfort zone, or simply trying something new. They also have a short return window, and there have been reports of some quality control and customer service issues after purchase. Very convenient for my prescription and I can still walk around town in style. That's a long time to be without corrective lenses...And also without money, should you choose to shop elsewhere. So stay tuned for what's coming! Lesson learned to do my research before ordering. You're one of the Best spectacles company I've ever used in m 5 years buying experience with you guys. An amazing process, and the array of frames to choose from are fantastic! My glasses had broken today and wearing my back ups for now. GlassesUSA, Hello Sally, Glasses USA has a comprehensive and easy-to-use website, a virtual try-on option, and a money-back guarantee. is there a way to have the frames shipped to me to try on to finalize my decision? You may want to read the shocking complaints about glassesusa.com first. So maybe I'll see them in a week or so.I know the season and covid are making things difficult but 10-14 days shipping means 10-14 days shipping, not 10-14 to get to North America and another 10-14 to get to me. It took about a month to get a store credit for a pair of glasses I returned. An in-depth look at GlassesUSA. Choose from 7000+ styles starting at $19 + FREE shipping and returns On the 30th of Dec I get a notice that they have hit customs. In 2015, GlassesUSA raised a $12.5 Million growth round led by the Viola Private Equity fund. Thank you. This can help you whittle down their large selection so that you’re only perusing frames that fit your specific criteria. Dear Alan, I hope the new order will have it. Hi Thank you for the worker of glasses use for answering my question. Thank you so much I totally recommend Glasses USA. We quickly received full refunds for the glasses we returned to this retailer. The link to return only works if you have a desktop computer. All I had to do is enter my prescription in … GlassesUSA sent a new shipment notification two days later. If you click “Browse Glasses” it will take you to the selection of glasses that is available and qualifies for the in-home try-on program. Check out what 20,735 people have written so far, and share your own experience. Plus, GlassesUSA.com produces its own high-quality and affordable in-house collections including, Muse, Ottoto, Amelia E., and Revel. I ordered because a you tuber I watch recommended them. Learn how to stay safe during COVID-19 in our new guide: GlassesUSA is an online retailer of prescription and non-prescription glasses. Glasses USA Review GlassesUSA.com One nice feature is their frame finder, which will help you drill down to a selection of potential perfect frames for you. Although GlassesUSA.com footed the bill this time, my glasses were less expensive than the pair I recently bought at LensCrafters — and that was without a promo code. Lesson learned! We heartily suggest trying our services and seeing for yourselves. No issues. Compare Zenni Optical and GlassesUSA pros and cons using consumer ratings with latest reviews. 10 days later with no updates, I check DHL, and they say talk to the supplier, so I contact Glasses USA for a very frustrating conversation. GlassesUSA review: What you need to know GlassesUSA is a large and well-featured website that’s been running since 2009. They stole $193 from me in store credit. I received them about a week after they shipped and they are exactly what I ordered with the right prescription. The product experts at Reviewed have all your shopping needs covered. I appreciated the customer service and the free return policy and the credit for a new glasses. Recieved in a timely manner. Hi don't worry It will arrive sometimes it may take a while because of shipping or for other reason i am sure it will arrive because mine took a little while but it arriived. These are so much less than what I would pay even with my insurance. Shipping times are unfortunately mostly beyond our control as we depend upon our carriers to deliver the products in a timely manner. We use cookies for analytics, personalization, and ads. Clear All. Love how easy it is to find the glasses you want and... Site was very easy to navigate and filling out my prescripti... An amazing process, and the array of frames to choose... Just had an extremely frustrating experience on another... Easy ordering, once you know what to look for. Buy quality eyeglasses with a 365 days manufacturer? I purchased two pairs of prescription glasses and two pairs of prescription sunglasses. I haven't received my glasses yet, but I bet they'll be awesome. Shopko wanted $165 to replace just my lenses with the updated script. Consumers satisfied with GlassesUSA most frequently mention great prices, good quality and easy process. Love the ease of taking a selfie to see what frames look like on my face. Dec 16th they are in Illinois. Your website is very easy to use! Plus I can get good brands for a great price. I haven't experienced GlassesUSA but I have ordered from EZContacts. Easy ordering, once you know what to look for. After my initial review, Glasses USA got in touch with me. The selection was wonderful! Shop eyeglasses sunglasses & contacts. Good experience for me overall! UPDATED NOVEMBER 2020 I definitely recommend, they have bogo and other deals going on as well. Thank you. Glasses USA Review: TopConsumerReviews.com reviews and ranks the best Sunglasses stores available today. The CHEAPEST and BEST prescription glass out there! 83 ‘GlassesUSA.com’ Reviews. GlassesUSA ranks 5th among Eyeglasses sites. www.glasse susa.com. Overview GlassesUSA has a consumer rating of 3.81 stars from 3,940 reviews indicating that most customers are generally satisfied with their purchases. ... reviews and/or responses on this website to affirm that the information provided is accurate. Do you agree with GlassesUSA’s star rating? 365 Day Warranty and Free Shipping. 14:41. Stay safe with our COVID-19 guide. GlassesUSA.com Reviews ( 83 Reviews ) Website: www.GlassesUSA.com . Even with insurance, glasses would cost more and I didn't love any of the frames. Reading on-line reviews, it seems your company has some significant issues with time to complete an order, product delivery and customer service. Our delivery department works toe to toe with all of our carriers to make sure our glasses are delivered as promptly as possible. I saved more than half price. Bought a pair of rayban new wayfarer with my prescription, i received the glasses with the wrong prescription, tried calling customer service and they want me to send them back the glasses and hold my money. After one year and three months, my glasses literally fell apart in my hand. Well everyone loves a deal, especially during the Pandemic. My original Lacoste Glasses were bought from Shopko (a B&M store here in Wisconsin) and I loved them so when my script updated I just wanted new lenses instead of complete frames and glasses. I had to return my glasses as it did not have the reflective... Well everyone loves a deal, especially during the Pandemic, U.S. Post Office could not locate the factory for a return. Daniel Rothman is the current CEO of the company. And it was BOGO. Tracking number created but USPS says they haven't received package. Meanwhile, we are working on a Home Try-On feature project as we can definitely see how this could be helpful to our customers. GlassesUSA Reviews 2020 & Customer Feedback. Love shopping here. I appreciate the try-it-on feature using pictures. GlassesUSA has a consumer rating of 3.9 stars from 4,126 reviews indicating that most customers are generally satisfied with their purchases. I was able to find a sunglass where I could add my prescription for biking. I just read reviews on another site. It took a little while, but at least they kept sending me emails as it moved through the steps. The Designer Brands are all genuine. I ordered from glassesusa because I had a coupon for 30% off, so I took the plunge! Thanks so Much GLASSES USA. Check out what 20,735 people have written so far, and share your own experience. Tip for consumers:Returns are a long process. GlassesUSA Reviews. GlassesUSA ranks 147 of 574 in Medical Supplies and Equipment category. ۪s warranty, free lenses, and free shipping. Find the best companies in Medical Supplies and Equipment category: GlassesUSA and Zenni Optical, GlassesUSA vs Eyebuydirect, Zenni Optical vs Eyebuydirect I ordered glasses from them 5/9/20 still haven't received. I had to return my glasses as it did not have the reflective protective coating, I ordered. I give them one star only because I had to to write this post. May 10, 2018. If you are unsure of your current prescription Glasses USA even has an app that you can install on your phone that will show you the prescription of your current glasses! Shipping was from Israel, so the return was very time-consuming. Why havent my glasses been shipped out. Review by IndigoK 9 months ago. Virtual Optician provides a questionairre to help hone in on your preferences, while Try-It … AmeliaG256 7,944 views. Is GlassesUSA.com Legit, Reliable and a Good website to buy glasses from? Read real customer ratings and reviews or write your own. Our customer service is available by phone, email, chat and social media around the clock, 24\7. I will definitely buy my Sun Glasses from you. GlassesUSA Review - Duration: 14:41. Find Reviews Filter. GlassesUSA ranks 5th among Eyeglasses sites. Check out all the complaints on this site plus over 300 on BBB site. The overall rating of the company is 1.5 and consumers are mostly dissatisfied. Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Bless you! HEYYYYY GUYS!!!!! Much longer than the seven to ten buisness days- in Still waiting. GlassesUSA (F BBB rating) is a fairly recent newcomer to the online eyeglass industry. So don't think you are saving money on the frames. I loved the choices and options offered. At first I was worried about Glasses USA because it was my first time, i was also worried because i would check the reviews and some reviews of USA were not good but everything went well. Buyer beware should any issues arise. Super easy order process, after order customer care is a nightmare. I ordered my glasses in enough time to get them before I left for holiday. Is this a good place to order new glasses? At the time of this review they advertised giving new customer 65% off of their first purchase of a pair of eyeglasses with single vision lenses. Beware of this company! I've purchased two pairs of glasses and have been 100% satisfied. I love the deals they have on their website and I also really appreciate the return policy for peace of mind when purchasing a frame. Thank you.. They were a tiny bit loose, but thats not too big of a worry as they were easy to tighten. Around 40,000 unique visitors visit the website daily. Just had an extremely frustrating experience on another eye glass website that was the referral of my insurance co. So far it's been a month and still NO glasses, or tracking info. Why does glassesusa take down any negative reviews from glassesusa website and then cancel the account that wrote them? Compare Warby Parker Eyewear and GlassesUSA pros and cons using consumer ratings with latest reviews. Dealing with them right now and thats a NO. Write a review. Our production times vary between each prescription and lens type we produce. Very Very Slow with poor customer service. We’re in this together! Consumer complaints and reviews about GlassesUSA.com Michigan. This unfortunately means that we have to start again from scratch, but as a rule we do not send out any glasses that did not meet our quality standards. Are you any better now? We can be easily reached at any time, including weekends and holidays at all times to answer any questions and concerns. Save BIG on glasses online at GlassesUSA.com. Our dedicated customer service team works around the clock to make sure any and all issues are taken care of. Only the latest review will count in the company's TrustScore. Please make sure there is some form of quality check on the glasses send. Also the prices are the same as amazon. Consumer complaints and reviews about GlassesUSA.com. Best Name-Brand Online Glasses. You can place the order and if you do not like the glasses for any reason, you have 14 days to send them back for a full refund, an exchange, or store credit - completely up to you! EyeBuyDirect GLASSES try-on haul! My banks says I can Dispute the charge and they will open an investigation. They fit and look great. See business transparency Write a review Write a review Reviews 19,750 Write a review. Follow Reviewed on Facebook, Twitter, and Instagram for the latest deals, product reviews, and more. Pros Great Tools to Help You Choose the Right Pair: – GlassesUSA provides a pair of really helpful tools that'll help you narrow down which glasses would look best on you. Easy to navigate the website. Love how easy it is to find the glasses you want and at reasonable prices! So far, this seemed pretty seamless... will reserve my final judgement for later, after I receive my glasses. I had to reload my prescription more than once and I kept asking so by mid June they assigned a tracking number and just a week short of two months they offered discount coupons that don't work. This company responds to reviews on average within 20 hours. Thanks! 4.5. www.glasse susa.com. I CAN SEE WONDERFULLY. Gain trust and grow your business with customer reviews. Poor customer service with same canned responses. I'm hopeful! This company might be ok if you never needed to contact them after the sale. there are soo many negative reviews.. How long does it take thyem to process an order...? - … Search job titles. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. Visit this website www.glasse susa.com. Yours truly, Firmoo! I am having trouble picking between several frames. Many dissatisfied customers still fights to get their money back. Easy ordering! | Read 19,921-19,940 Reviews out of 20,735 The process was great, we'll see about how the glasses fit/work. They kept me apprised of everything that happened with emails every step of the way. They kept me informed every step of the way and where delivered exactly as they promised. About that time Shipping Company has an First entry. GlassesUSA.com offers prescription glasses online at discount prices. SEE WHY! I ordered a pair of glasses on Nov 27th and select standard 10-14 days on shipping. So I can gain trust in you. This was so easy. Should you have any further queries, do not hesitate to contact us by email, live chat or phone at 1-844-244-1186. Outstanding and easy to use my insurance. Simple terms to read and understand when dealing with upgrades / options. Vision, Glasses, Lenses I am really impressed with the quality of the two glasses that I had purchased a couple weeks ago. Within 15 mins of searching on your sight, I found 2 I loved. Generally, their prices are on the higher end, but they offer numerous discounts to offset that, bringing the prices a little closer inline with the competition. When you get to GlassesUSA’s homepage right on the top is their new in-home try-on program. Good luck with that John!
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