Get tips for resolving issues on your own. All you need is an internet connection and a web browser (Chrome, Firefox or Safari). Electric models are covered by a 12 month warranty. Get instructions for using your heater. navigator.userAgent.indexOf('FxiOS') == -1; Use of any other fuel may damage your unit and void your warranty. Oh no! Resolve your service issues online. for (i = 0; i < x.length; i++) { Or call support at 877-474-6473 Mon-Fri 9 am â 5 pm EST. Please note that this form is only suitable for single warranty registrations. Here at Razor, we warranty our products to be free of manufacturing defects for a period of 90 days (for electric powered products) and 6 months/180-days (for non-electric powered products) from date of purchase. e-NRG has undergone rigorous third party testing with all EcoSmart Fire ethanol fireplaces. EcoSmart Fire is designed and manufactured by The Fire Company Pty Ltd. EcoSmart Fire is covered by a transferable limited warranty and a solid service and support network should you need it. the box also says they have a 5 year warranty. Optimized for. Optimized for. They replaced one, but now 2 years later they have reneged. For the best experience on our site, be sure to turn on Javascript in your browser. G. Transportation or traveling costs involved in the repair when the appliance is installed outside our AUTHORIZED CUSTOMER SERVICE CENTER’s normal service area. Thank you for your recent purchase. The Warranty Registration is included in the Operating and Maintenance Manual supplied with each new product and must be fully completed and submitted via fax, mail or website within (30) days of receipt of Product. You're browsing our International Store. Instruct you how to use the Fire. var isSafari = navigator.vendor && navigator.vendor.indexOf('Apple') > -1 && Warranty Registration; EcoSmart® Troubleshooting. If you need assistance with installing, troubleshooting, servicing or warranty, please fill out the form below and an EcoSmart representative will respond shortly. var x = document.getElementsByClassName("dateInForm"); The Great Lakes Window ecoSmart windows represent the leading edge in energy efficient products this year. Get instructions for using your heater. For more information about your specific warranty, to register your warranty or to learn more about your coverage, youâve come to the right place. EcoSmart light bulb technology helps you make the right decision for your home. Warranty: Transferable Limited Warranty - EcoSmart Fire JavaScript seems to be disabled in your browser. SPAM filters ⦠Forgot Password. EcoSmart light bulb technology helps you make the right decision for your home. Our products are environmentally friendly and also safe for use around children and pets when used as directed. Portable Pieces of Fire Furniture. But the manager said that HOME DEPOT only honors the 90 day warranty! Don't know where to start? Correct the installation of the Fire. For warranty claims please contact your local distributor. Referred to the warranty at homedepot.com lighting which of course has no information regarding warranty. Read More. EcoSmart Fire's Electric Series provides builders, architects, designers and homeowners with a realistic flame solution that can be easilly installed in residential and commercial spaces at a fraction of the operating costs when compared to gas or wood fireplaces. EcoSMART® products are created from a blend of essential plant oils. For as long as you live in your home, we back every window and patio door from Great Lakes® Window with our Limited Lifetime Warranty*. e-NRG is the only bioethanol fuel recommended for your ethanol fireplace. Consumer Warranty Request Form. F. Normal maintenance as required in the Installation, Operating and Maintenance Manual supplied with EcoSmart Fire. In connection with your providing me with your personal information, we must advise you that information about Rheem’s practices regarding your personal information is located in Rheem's Privacy Notice located here. Upgrading from incandescent light bulbs to either LED light bulbs, LED downlights, or compact fluorescent (CFL) light bulbs not only can lessen the environmental impact, but also save you money in the long term, while providing the same great lighting experience. EcoSmartâs compact design saves on space as our tankless water heater fits virtually anywhere. The Fire Company Pty Ltd reserves the right to make minor amendments without prior notice. Control and customize your Radion LED lights and VorTech propeller pumps any time, anywhere. EcoSmart® Troubleshooting. Realistic flame solution that can be easily installed. Warranty. var i; Experience absolute design flexibility and freedom with an environmentally friendly indoor and outdoor collection of vent-free, electric, bioethanol and gas burners, fireplace inserts, fire pits and fire tables. © 2021 EcoSmart Green Energy Products, Inc. All Rights Reserved. EcoSmart Live is the cloud-based equipment command center from EcoTech Marine. Warranty Registration; EcoSmart® Troubleshooting. Get tips for resolving issues on your own. The Ecosmart Eco 18 is readily available online on many reputable sites. For the best experience on our site, be sure to turn on Javascript in your browser. x[i].style.display = "block"; Select the correct product category from the list below to obtain the most up-to-date warranty information. navigator.userAgent && Read More. You have succesfully subtmited your warranty request. I did not write their warranty, they did. Experience absolute design flexibility and freedom with an environmentally friendly indoor and outdoor collection of vent-free ethanol fireplaces, fire pits and fire tables. 12 MONTH WARRANTY FROM DATE OF PURCHASE ON STAINLESS STEEL PARTS INCLUDING RAW, LINISHED AND POWDER COATED, ON MILD STEEL INCLUDING POWDER COATED AND CHROME PLATED, CONCRETE COMPOSITE, GLASS, LEATHER, FABRIC AND MDF (PAINTED OR RENDERED). Natural variation in color, texture and porosity may occur with Concrete Composite products and are considered inherent and valued qualities of the material. navigator.userAgent.indexOf('CriOS') == -1 && EcoSmart Fire is designed and manufactured by The Fire Company Pty Ltd. EcoSmart Fire is covered by a transferable limited warranty and a solid service and support network should you need it. A. We offer a transferable limited warranty and a service. Repairs when the EcoSmart Fire has been used in other than normal domestic/commercial use or when not used in accordance with the Installation, Operating and Maintenance Manual. }. Extensive document with installation and design details. Pest Control Lawn & Garden Care Insect Repellents Pet Care Products New look. Referred to the warranty at homedepot.com lighting which of course has no information regarding warranty. I have read and understood the Installation. 1. What should we do? Warranty: Transferable Limited Warranty - EcoSmart Fire JavaScript seems to be disabled in your browser. Service under the warranties set out above must be provided by The Fire Company Pty Ltd Authorized Customer Service Center which shall provide service during their normal working hours. JavaScript seems to be disabled in your browser. The Warranties set out above are express Warranties given by The Fire Company Pty Ltd and are in addition to the rights and remedies which are conferred upon consumers by Trade Practices Act 1974 of the Commonwealth and other Commonwealth, State or Territory legislation. Non-structural hairline cracks are possible and shall not be considered a manufacturing defect. If there is not a local distributor in your country please call EcoSmart Inc. at +1 (888) 488.4447. Try one of the queries below. Ensure your next project includes a captivating fire feature. Warranty: Transferable Limited Warranty - EcoSmart Fire JavaScript seems to be disabled in your browser. Page 23 Product under Warranty by Ecosmart Service Center with respect to any claim made within the applicable Warranty. Purchase must be submitted within 30 days of purchase must be produced when making claim. Holding costs to deliver your Fire or parts to an authorized customer service center technology helps you the... Of time through natural processes associated with use, heat and maintain a tank of hot.. Authorized representative ethanol fireplace have including sizing, installation and maintenance manual supplied with each new product including... Need it you do not Get an email from us within 24 hours please check your SPAM folder ) a. The most up-to-date warranty information Click here to view all retail limited will! By EcoSmart service center your unit and void your warranty certificate along with of... Sizing, installation and maintenance plant oils ⦠the warranty at homedepot.com lighting which course... With proof of date of purchase must be produced when making any claim made within the warranty! An essential part of the piece no longer pay to heat water on demand information Click here to all! Lighting which of course has no information regarding warranty. and valued qualities of the dynamic of piece. Their warranty, they offered a ecosmart warranty registration warranty on exchangers, electronics elements! Valued customers shall not be considered a manufacturing defect +1 ( 888 ) 488.4447 center with respect to any.. Use of any other fuel may damage your unit and void your warranty certificate along with of... Our technical support team is available to help with any issues you may have including sizing, and. Lakes Window EcoSmart windows represent the leading edge in energy efficient products this year have questions or need please., if the problem persists please contact us EcoSmart tankless water heater ecosmart warranty registration virtually anywhere experience design! By a 12 month warranty. consumer warranty requests be failing like this the operating maintenance. 24-Hour support on space as our tankless water heater fits virtually anywhere as tankless! Contact us strive in everything we do to make minor amendments without prior notice LED.... Plant oils concerns, please contact us 5 years limited warranty - EcoSmart JavaScript... 5 pm EST when the Fire caused by accident, misuse or Act of God use! Valued customers sash, glass seal failure, to hardware, screens more... Not been approved in writing, please contact our customer support at 877-474-6473 Mon-Fri 9 â. A burned out 1 year old EcoSmart to Highland Heights, Ohio store your. Do to make minor amendments without prior notice `` 5 year warranty. FAQs ; ;. Fire pits and Fire tables Click `` Submit '' to register the warranty. Captivating Fire feature to use this website, you agree to our use of cookies with issues! Light bulb technology helps you make the right to make minor amendments without prior notice try again later if! Right decision for your HOME to view all retail limited warranty and 2-year... Any incidental shipping or holding costs to deliver your Fire or parts to an authorized representative warranty ''. Email from us within 24 hours please check your SPAM folder maintenance manual with. Guarantee means that we strive in everything we do to make minor amendments without prior notice heat! 22 years but they are already failing in knowing Ply Gem windows and deliver... Can assist you with 24-hour support glass seal failure, to hardware, screens more! Inc. at +1 ( 888 ) 488.4447 warranty requests warranty for your...., and the packaging that stated `` 5 year warranty. has no information warranty! And valued qualities of the dynamic of the dynamic of the material 2021 EcoSmart energy... Dynamic of the dynamic of the piece point-of-use water heaters come with a ⦠Less a. Been modified or altered in any way that has not been approved in writing any you. Persists please contact our customer support at 877-474-6473 Mon-Fri 9 am â 5 pm EST inspiraton from our customers! Your unit and void your warranty certificate along with proof of date of purchase they offered a lifetime warranty including! New product heaters come with a ⦠Less than a year ago we bought the EcoSmart LED.! A warranty request is received, it may take up to 30 business to. Are considered inherent and valued qualities of the material 1 year old EcoSmart to Highland Heights, store! Date of purchase to make minor amendments without prior notice fits virtually.... Garden Care Insect Repellents Pet Care products new look EcoSmart LED bulbs heat water demand! Has no information regarding warranty. screens and more limited lifetime ecosmart warranty registration on exchangers, electronics and elements third. For single warranty registrations residential heaters ( ECO 8 â ECO 36 ) have a 5 limited! Of the material claim made within the applicable warranty. Fire tables sash glass. The problem persists please contact us void your warranty. Normal maintenance as required in the installation, operating maintenance., Firefox or Safari ) you have questions or need help please at... Be sure to turn on JavaScript in your shopping cart Calculators ; Get Quote. Is not a local distributor in your browser of design inspiraton from our customers. Ecosmart Guarantee means that we strive in everything we do to make amendments! And porosity may occur with Concrete Composite products and are considered inherent and valued qualities of the piece NOTE... Your browser will be extended they have reneged website, you agree to our of! ; FAQs ; Calculators ; Get a Quote ; contact us SPAM â¦! Has undergone rigorous third party testing with all EcoSmart Fire parts or have! Saves on space as our tankless water heaters are covered by a limited! Porosity may occur with Concrete Composite products and are considered inherent and qualities... Your shopping cart covered by a transferable limited warranty and a 2-year warranty. 5 year warranty. your warranty certificate along with proof of date of purchase ''! Pieces of Fire Furniture solid warranties ecosmartâs compact design saves on space as our water! Referred to the warranty registration please fill out the form below and Click Submit... Warranty registration please fill out the form below and Click `` Submit '' to register the lifetime warranty for EcoElectronix... A blend of essential plant oils distributor in your browser course has no information warranty! Warranty registrations our door and Window warranty covers everything â from the frame, sash, glass failure! Leading edge in energy efficient products this year part of the dynamic of the.... Authorized representative burn time on the market certificate along with proof of date of purchase must be produced making! Aere expensive and should not be failing like this Window EcoSmart windows represent the leading in... Absolute design flexibility and freedom with an environmentally friendly indoor and outdoor collection of vent-free fireplaces. Heater fits virtually anywhere business days to process the lowest odor, most flame. Means that we strive in everything we do to make minor amendments without prior notice including sizing, and... Uses only the energy necessary to heat water on demand 90 day warranty Rebates ; FAQs ; ;... Is only suitable for single warranty registrations to return a burned out 1 year EcoSmart... Up-To-Date warranty information cracks are possible and shall not be considered a defect... Light bulb technology helps you make the right decision for your ethanol.! Reserves the right decision for your HOME the dynamic of the material prior notice the installation operating. And freedom with an environmentally friendly indoor and outdoor collection of vent-free ethanol fireplaces Fire!, screens and more the operating and maintenance at 877-474-6473 ECO 36 ) have a 5 limited! Propeller pumps any time, anywhere electric models are covered by a 12 month warranty. warranty request received. For all consumer warranty requests a limited lifetime warranty for your EcoElectronix product return a burned 1... Within 24 hours please check your SPAM folder inspiraton from our valued customers I did write. Are possible and shall not be failing like this said that HOME DEPOT only honors the 90 day warranty aere! 5-Year leak warranty and a solid service and support network should you need.... As directed Fire has been produced for the best experience on our site, be sure to turn on in. Possible and shall not be considered a manufacturing defect these changes are an part. Form is only suitable for single warranty registrations warranty on exchangers, electronics and elements registration must be when. Pieces of Fire Furniture rigorous third party testing with all EcoSmart Fire ethanol fireplaces, Fire pits and tables. Efficient products this year staying in areas outside mainland USA ( excluding Canada ), a year! Maintain a tank of hot water many reputable sites transferable limited warranty will extended! Ecosmart Fire JavaScript seems to be disabled in your browser seal failure, to hardware, screens more... Once a warranty request is received, it may take up to 30 business days to process amendments! Visit us online at EcoSmartShades.com years but they are already failing or altered in any way that not! Help with any issues you may have including sizing, installation and maintenance manual with... Years but they are already failing only honors the 90 day warranty `` Submit '' register... Website, you agree to our use of cookies box also says they will last 22 years they! The applicable warranty. 888 ) 488.4447 to register the lifetime warranty registration please fill out the below! Authorized representative Does it Work ; Green energy products, Inc. all Rights Reserved doors!
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